isoTracker Module Development Plan
1st December 2006 – Launch of Version 1.0
First release of the isoTracker online and on-demand Quality Management system with account and user administrative function and a Document Control module. The Document Control module has the current main features:
- Complete web-based functionality
- Compatibility with all existing applications used to create and edit documents
- Strict built-in workflow rules
- Version control with electronic approval
- Change request and automatic review
- Restrictive access at user and folder level
- Document history trail and automatic archiving
- Automatic email and system notification events
16th April 2007 – Launch of Version 1.1
This minor upgrade had the following improvements:
- Ability to restrict folder creation and document import to Administrative users only
- Ability to change system time to reflect local time zone
- Increase maximum file upload size from 900 Kilobytes to 50 Megabytes
- Addition of multiple document upload facility
- Improved document search capability
- Ability for customer Super Administrator to back-up system onto a local folder and to do a full system restore from the backed-up data
15th September 2007 – Launch of Version 1.2
This upgraded version introduces a new Customer Complaint module and a reports feature. The key features of the Customer Complaint module are:
- Ability to upload customer, supplier and product information
- Recording of a complaint by any user but review and acceptance by assigned complaint administrators
- Full complaints history with easy access at any stage of a complaint’s progress
- Assign severity level and route for investigation, non-conformance or corrective action with escalation if response is late
- Pre-saved configurable email templates for every status level in a complaint’s process
15th June 2009 - Launch of Version 2.0
This new version covered the major upgrade of one module, the minor upgrade of a second module and a new product user interface. These are:
- A new Document Control module designed to reflect customer requirements for fewer steps
- An upgrade to the Customer Complaints module to permit the recording and investigation of any type of complaint whether internal or external in origin
- A complete re-design of the product interface (look & feel) with greater commonality between the various modules while giving them different colours
19th October 2009 - Launch of Version 2.1
This upgraded version introduces a new Audits module. The key features of the Audits module are:
- Creating Vertical and Horizontal audits with choice of Pass/Fail or Graded answers
- The use of prior checklist items to create a new checklist
- Scheduling Audit Events with multiple Auditees
- Adding questions on the fly while running an Audit Event
- Printing out the checklist, interrupting an Audit and completing it later
- Issuing Non-Conformance or Corrective Action. Sending notifications with reminders
- Escalating notifications when replies are late
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