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Document Control

isoTracker Module Development Plan

1st December 2006 – Launch of Version 1.0

First release of the isoTracker online and on-demand Quality Management system with account and user administrative function and a Document Control module. The Document Control module has the current main features:

  • Complete web-based functionality
  • Compatibility with all existing applications used to create and edit documents 
  • Strict built-in workflow rules
  • Version control with electronic approval
  • Change request and automatic review
  • Restrictive access at user and folder level
  • Document history trail and automatic archiving
  • Automatic email and system notification events 
16th April 2007 – Launch of Version 1.1

This minor upgrade had the following improvements:

  • Ability to restrict folder creation and document import to Administrative users only 
  • Ability to change system time to reflect local time zone
  • Increase maximum file upload size from 900 Kilobytes to 50 Megabytes
  • Addition of multiple document upload facility
  • Improved document search capability
  • Ability for customer Super Administrator to back-up system onto a local folder and to do a full system restore from the backed-up data
15th September 2007 – Launch of Version 1.2

This upgraded version introduces a new Customer Complaint module and a reports feature. The key features of the Customer Complaint module are:

  • Ability to upload customer, supplier and product information
  • Recording of a complaint by any user but review and acceptance by assigned complaint administrators
  • Full complaints history with easy access at any stage of a complaint’s progress
  • Assign severity level and route for investigation, non-conformance or corrective action with escalation if response is late
  • Pre-saved configurable email templates for every status level in a complaint’s process 
15th June 2009 - Launch of Version 2.0 

This new version covered the major upgrade of one module, the minor upgrade of a second module and a new product user interface. These are:

  • A new Document Control module designed to reflect customer requirements for fewer steps
  • An upgrade to the Customer Complaints module to permit the recording and investigation of any type of complaint whether internal or external in origin
  • A complete re-design of the product interface (look & feel) with greater commonality between the various modules while giving them different colours
19th October 2009 - Launch of Version 2.1 

This upgraded version introduces a new Audits module. The key features of the Audits module are:

  • Creating Vertical and Horizontal audits with choice of Pass/Fail or Graded answers
  • The use of prior checklist items to create a new checklist
  • Scheduling Audit Events with multiple Auditees
  • Adding questions on the fly while running an Audit Event
  • Printing out the checklist, interrupting an Audit and completing it later
  • Issuing Non-Conformance or Corrective Action. Sending notifications with reminders
  • Escalating notifications when replies are late

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