1st December 2006 – Launch of Version 1.0

First release of the isoTracker online and on-demand Quality Management system with account and user administrative function and a document control module. The document control module has the current main features:

• Complete web-based functionality
• Compatibility with all existing applications used to create and edit documents 
  
• Strict built-in workflow rules
• Version control with electronic approval
• Change request and automatic review
  
• Restrictive access at user and folder level
• Document history trail and automatic archiving
• Automatic email and system notification events 
  
  

16th April 2007 – Launch of Version 1.1

This minor upgrade had the following improvements:

• Ability to restrict folder creation and document import to Administrative users only 
• Ability to change system time to reflect local time zone

• Increase maximum file upload size from 900 Kilobytes to 50 Megabytes

• Addition of multiple document upload facility

• Improved document search capability

• Ability for customer Super Administrator to back-up system onto a local folder and to do a full system restore from the backed-up data
  
  

15th September 2007 – Launch of Version 2.0

This new version introduces a new customer complaint module and a reports feature. The key features of the customer complaint module are:

• Ability to upload customer, supplier and product information

• Recording of a complaint by any user but review and acceptance by assigned complaint administrators

• Full complaints history with easy access at any stage of a complaint’s progress

• Assign severity level and route for investigation, non-conformance or corrective action with escalation if response is late

• Pre-saved configurable email templates for every status level in a complaint’s process